Welcome to Diamond Supreme Foam. These Terms & Conditions (“Terms”) govern your use of our website www.diamondsupremefoampk.com (the “Site”) and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms, along with our Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Acceptance of Terms

By using the Site, creating an account, or placing an order, you (“Customer,” “Buyer,” “you,” or “End User”) confirm your acceptance of these Terms. Clicking on “Accept” or similar actions during registration or checkout indicates your agreement.

2. Products & Services

The Site allows you to browse, select, and purchase mattresses, bedding, and related accessories (the “Products”). All purchases are subject to availability, product specifications, and our standard policies.

We strive to provide accurate product descriptions and images, but slight variations in design, color, or specifications may occur.

3. Orders & Payments

  • By placing an order, you make an offer to purchase products under these Terms.

  • Orders are confirmed only once payment is successfully processed.

  • We reserve the right to accept or reject any order at our sole discretion.

  • You are required to create an account to track your orders and view your purchase history.

4. Pricing & Promotions

  • Prices listed on the Site are in PKR (Pakistani Rupees) and inclusive of applicable taxes unless stated otherwise.

  • Promotional offers, discounts, or bundles are subject to change without prior notice.

  • We may send you promotional emails or SMS regarding offers. You may unsubscribe anytime by clicking the “UNSUBSCRIBE” link in our emails.

5. Shipping & Delivery

  • Delivery timelines may vary based on your location and product availability.

  • Any delays caused by third-party courier services are beyond our control.

  • Risk of loss and ownership of products transfer to you once the items are delivered.

6. Returns & Exchanges

We aim for complete customer satisfaction. Please refer to our Return & Exchange Policy for details on eligibility, timelines, and procedures.

7. Use of the Site

  • You agree not to misuse the Site or engage in unlawful activities while using our services.

  • All content, including text, images, and logos, is the intellectual property of Diamond Supreme Foam and may not be copied or used without permission.

8. Third-Party Services

The Site may contain links to or use services provided by third-party vendors (such as payment processors or couriers). Diamond Supreme Foam is not responsible for the quality, safety, or reliability of services/products offered by such third parties.

9. Limitation of Liability

While we take utmost care in providing high-quality products and services, Diamond Supreme Foam will not be liable for any indirect, incidental, or consequential damages arising from use of our products or the Site.